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750 Review
33 Karma

Review on FanExam for NPS by George Johnson

Revainrating 5 out of 5

The perfect tool to improve customer experience!

The product is easy to use as it just requires one click installation of all required scripts/plugins etc., which makes this an ideal tool when you're working with multiple clients who may not have technical skills! It's also very user friendly so we don't need much training time from our client side team members once they've logged into their account dashboard (which I guess could be improved). As mentioned above though - there can sometimes only ever take 1 minute per page load but that doesn'y really matter because noone will actually get annoyed by waiting around while loading pages anyway :) If your using fanexamprojects then definitely go ahead otherwise its too expensive compared what else exists out here nowdays!! We are able monitor customer satisfaction levels across many different channels throughout each month / week via monthly reports available within admin panel dashboards.

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Pros
  • Easy setup, low risk pricing & great support.
  • Very fast site loads even if large amounts o javascript code used
  • Support staff always seem quick at responding back in terms
Cons
  • Good but not great