Header banner
Revain logoHome Page
fanexam for nps logo

FanExam for NPS Review

2

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Online Reputation Management

View on AmazonView on ЯM

Description of FanExam for NPS

A turn-key solution for the Net Promoter Scoresm framework. Works perfectly on SaaS products, content sites, ecommerce stores or any other website & installs in under 5 minutes.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great for tracking conversions, especially in an ecommerce environment

I like that it is easy to use and has all of my favorite features - including heatmaps! It's also very inexpensive so there isn't much risk involved if you don't see results right away (which we didn't). We are able to track our customer base with ease thanks to this tool. There really aren't enough tools out there offering such great value without sacrificing quality control. What would be helpful next time around? Would love more customization options when setting up campaigns/interventions…

Pros
  • Easy to understand interface, ability customize everything from campaign creation through reporting & analysis
Cons
  • Secret

Revainrating 5 out of 5

The perfect tool to improve customer experience!

The product is easy to use as it just requires one click installation of all required scripts/plugins etc., which makes this an ideal tool when you're working with multiple clients who may not have technical skills! It's also very user friendly so we don't need much training time from our client side team members once they've logged into their account dashboard (which I guess could be improved). As mentioned above though - there can sometimes only ever take 1 minute per page load but that…

Pros
  • Easy setup, low risk pricing & great support.
  • Very fast site loads even if large amounts o javascript code used
  • Support staff always seem quick at responding back in terms
Cons
  • Good but not great