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1231 Review
40 Karma

Review on Mortware Professional by Dipp Samrock

Revainrating 5 out of 5

Mortware Professional - Great product - Amazing Support

Their support team is fantastic! They truly listen to our requests and make them happen. The program works well with online ordering, which allows us to keep track of inventory better than we could otherwise. Some of the reporting features are not as robust as they could be (i.e. I have to call customer service for some specific reports), and we would like to see more data in some areas without having to call customer service. However, this is minor compared to how great their overall support is. We started using Mortware because we had no integrated system for all of the tasks that come into a funeral home. Now, we can keep track of everything from orders to invoices to payments.

img 1 attached to Mortware Professional review by Dipp Samrock



Pros
  • Support group always goes above an beyond when customers request something or there's trouble making things work exactly right
Cons
  • I will keep silent