Review on 🚚 High-Quality Zinc Trailer Coupler - Trigger-Style, 1-7/8" Ball, 3" Channel - 2,000 lbs capacity by Quick Products by Dave Hess

We got this and the tongue that hung down didn't go down low enough. We got a replacement from Revain so my husband took it off and saw the tongue was stuck in there so he took a hammer and banged on it and it came free. Reset and now it works again. However, I wrote to the company's support team and when I tried to tell them what happened, their email came back to me. Don't you call her? Strange. Sent a new one back from Revain.