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Otto Suarez photo
Georgia, Tbilisi
1 Level
689 Review
39 Karma

Review on Regetek by Otto Suarez

Revainrating 3 out of 5

A Disappointing Experience for Those Who Are Passionate About Their Cameras Regetek

Regetek is an internet retailer that markets itself as specializing in photographic and electrical accessories, and I just had the misfortune of doing business with them. My interactions with this company, unfortunately, did not live up to my expectations in any way. To begin, the camera bag that I was given was of low quality and it was obvious that it was not constructed to last. My camera and its attachments were not given sufficient protection by the bag due to its fragile construction, uneven stitching, and a lack of padding in the interior. In addition, when I attempted to start a return, I found the team of customer care representatives to be impolite and unhelpful. They treated my concerns with contempt and made it abundantly evident that they had no interest in lending any aid. Regetek is one of the worst online companies I've ever dealt with, and as someone who is quite knowledgeable in the subject of photography, I can state with absolute certainty that it is one of the worst. The quality of their products is lacking, and they provide terrible support to their customers. Anyone who is thinking of purchasing camera accessories from Regetek should seek elsewhere instead, as my advice would be to do so. In summary, my experience with Regetek was not at all satisfying in any way. They do not live up to their promises of quality and customer service, and anyone considering doing business with this firm should heed my advice and stay away from them.

Pros
  • a user-friendly website with detailed product descriptions.
Cons
  • There is a restricted choice of products.