I've been using these two modems for about a month with no complaints. We use every modem for every retail POS system in my office. We've moved away from high-speed credit card processing to dial-up access. Modems still work perfectly. We had a couple of connection errors on some transactions, but nothing major. This. carrier lost. I do not know what that means. As a previous reviewer said, modems have a small footprint, which is good if you're short on space. Setup and installation was also very easy. The only downside I see in the whole system is the mandatory use of a serial cable. I had to order two serial cables as the USR 5686E does NOT include a serial cable in the kit. For the price of these modems, USR should supply the cable.
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