The best thing about this software is that it gives you more control over your fleet than any other system I have used in my career as an operator or dispatcher. It doesn't always give me all of what i need to know but when it does its very helpful. Its not cheap for small fleets so don't expect too much from their customer support department. They are great at giving us updates on our account status after every transaction we make. If they had better customer service maybe people would be less hesitant to use them. We currently do everything manually without using any kind of tracking device on the buses themselves. This allows us to track where each bus goes during the day which helps keep up good scheduling practices and keeps everyone safe by knowing exactly how long routes take between stops.