I love that we are able to pull in so much information from our prospect contact list into CRM's! It was also helpful when pulling down Social Media info about my customers - again great way they can get more engaged or reach out via twitter/instagram etc. We realized after upgrading there were some things missing (ie ability see phone numbers directly) but since then it looks like Prospectr does have plans now? Have not seen any recent announcements yet however their support team continues super friendly even though this upgrade has been quite awhile coming around at least once per year :) Would be nice if one didn't need 3 separate programs anymore just ONE program which syncs up easier than ever between emails / phones + other channels erease hassle factor!! Great tool helps create relationships faster while providing better customer service overall through being easily connected across multiple departments plus allows I like how quickly it loads. I also like that we can use it for multiple purposes. I dislike how slow it is to load when you have a lot of people in your account. Sometimes it takes forever to load. It's okay but nothing special. I would recommend using it because it has many benefits. We use prospectr for several different things such as lead scoring, contact management, emailing leads, and more.