It's easy to use.The support team was very helpful in getting me up & running quickly with no frills or fancy features but what I needed right away.I am still relatively new at this so not sure how useful it will be down the road once things are more established (we're about 20 people now).It seems like there should have been an easier option than creating my own quote templates every time we create quotes through their system.This has really helped us cut down our manual labor significantly as well since it saves us having to retype everything when generating sales orders each week.We also had some issues which were hard to track down without their help.
They worked closely with our developer who wrote custom code to fix those problems.