I received the kit within 2 days. I immediately received an email from the company asking if I received it and if I have any questions - great customer service. High quality deflators and easy to set up. I mounted them all in less time than it took me to blow out a tire! I won't be able to use it until next week, but installation was easy. I've seen a lot of complaints about it, but I don't think I found it that bad, and they provided a simple guide on how to get the snapshots to work. I appreciate the reviews that said "just buy this" so here's my endorsement. JUST BUY IT! UPDATE: I just used them in the dunes for the first time. I support my 5 stars! They worked great! Had them set at 10lbs and they stopped there, even after rattling in my back storage for a month. I helped someone else deflate and they were amazed at how well they worked and how cheap they were.