The software has been very flexible to incorporate our practices' needs for different types of patients with varying levels/moods as well their preferences when it comes medication management-it's amazing! I wish that they would develop more features like we requested so far but this is coming along nicely already!! Not much dislike here yet just some minor issues where there can be improvement (which will likely come soon). It allows us easy access from anywhere via multiple methods such at home or office computer etc.-and also great mobile app too.