Was packaged well with foam inserts around the tube part to prevent any damage. Assembly is simply attaching the unit to the base (couldn’t be easier). I had only used indoors but the heater packs enough power to really make a room hot. Unit has three levels and you can differentiate between them quite well- didn’t think the remote was necessary but it really is nice to have. I had reached out to seller with a concern and was pleased with response time +.Happy with purchase. Would buy again.
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