Used for Brighthouse because it was one of three eMTA compatible modems (mainly because it has a phone jack so you can also use Brighthouse's phone service). At first the phone line didn't work. (The phone light didn't even come on, but then the guy from Brighthouse came and fixed it. I think it was a problem on BH's side, not Ubee's. Another problem is that the wifi doesn't work. Switch You turn it back on as soon as you turn on the router but only for 15 seconds after the words the Wi-Fi indicator goes off I don't mind as I use my own router but if you're hoping to use it as one use gateway(modem+router)then you better hope the product you receive is not lemon.If you have any question before decommissioning ubee modem] It looks like there is no way to contact h Ubee for support Website: [Interactive Ubee does not typically sell direct to consumers. We provide solutions for service providers such as Time Warner, Cox, Charter, Comcast and Brighthouse Networks to specific needs of the network. Your service provider. Your service provider is the primary source of information for setting up, managing, and troubleshooting your modem or gateway. Ubee's FAQ section and downloadable user guides provide answers to frequently asked questions about your device. Contact your service provider for specific configuration and troubleshooting information. ] Essentially, they refrain from doing further business with you after you purchase their product. This is understandable since their main customers are ISPs. This product sold by Revain is a used product. Be careful, you may be on your own.
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