I like that it's very easy to use, it has everything you need for quoting work. It also makes sending out invoices more convenient than using excel. The software crashes sometimes which can be annoying but other then that there isn't anything i dislike about webfinch business manager. Make sure all your information in your database matches up with what you enter into the system otherwise it could cause problems at some point. We were able to easily create invoices as well as quotes without having to open multiple programs. Also we no longer had to deal with printing out paper invoices.