This gateway does its job exactly as it should. I had problems but eventually found out that the problems were coming from my ISP and not the gateway. Without knowing this fact, I contacted the support team and they provided 100% support. The technician tried hard to figure out where the problem could be coming from, analyzed diagnostic reports, accessed my gateway remotely without finding any problems (because there weren't any with the gateway!) but he kept trying and searching and never lost the Ball. .In an age where customer service is usually expensive, these guys not only offer a good machine to start with, they also support it 100% free of charge. That's customer service!
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