I repair RVs so I see a lot of those repairs. Here is some information to help you. This motor has worked great for my client Kwikee Step. exactly the same as the old one. My step "skips" the rise and keeps working when fully retracted until you unplug the power cord. so i had 2 problems: 1) the torque coupling in the motor housing broke so i needed this motor, and 2) the spur gear that goes on the shaft of this motor broke a tooth (the spur gear only comes with the pinion/linkage shown below) , so you'll have to disassemble the engine case and gearbox and see what's actually broken, as it looks like multiple parts are breaking at once. Also, liberally grease anything you plan to reuse. You need to make sure it's the right motor for your kwige step. You can download the parts diagram for your stage using the information on your stage decal located under the stage on the gear base. There is another stepper motor for pre-imgl gears. On newer models like this (imgl built in motor gear and linkage) the spur gear leading to this motor shaft usually breaks a tooth - this gear is only available by purchasing a gearbox (Lippert Components 379160 Gear/Lever * this gear part number for mine has curved poles, yours may be different if it has straight poles). it is not included in this engine. FYI, unless ALL pivot points are lubricated with lithium grease or engine oil, this damage will come from one or both. wd-40 or silicone spray will not work! light oil sprays do not hold! I use motor oil in an oil pump can to lubricate each pivot, trunnion and shaft contact point and it takes about a year. Grease does not penetrate the attachment points. OR another cause is a step going over a curb and even lowering the step onto the curb and then getting in and out of the van for loading. When you do this, the motor lowers the sidestand onto the curb, stops, and then locks. Then when you load it up and move it around, the camper wobbles and pushes against that little motor and gearbox, breaking something or a few things! Park off the curb to allow the kickstand to fully extend every time and lubricate regularly and it will last the life of the trainer!
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