This toaster has been in daily use for three years and has served us well. It's a budget device so I don't expect perfection, but this one comes pretty close. Bagel mode heats the entire bagel, not just the outside like other toasters with bagel settings. The reheat button comes in handy, especially when I'm on the go - which is a bit more common these days ;) There are a lot of toasters out there that claim they look retro, but this one is unique in its old-school feel. For the occasional maintenance (cleaning the crumb trays, using a toothbrush to clean the elements, etc.) this is a great investment. Note. I'm sorry to hear about some of the issues described in other reviews. If it were me I would ship the unit back to New York immediately because Cuisinart needs reviews and reviewers need a toaster they can rely on. If you think this review was helpful, please tick yes. " below. Thank you and stay tuned!
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