Very simple process of uploading my documents on their website (similar like booking through airways) which i am really impressed with ease in doing so! I mean its just that easy it makes even sense out otherwise how would you be able understand everything related to business? No issues at all from our end though we are using this one as well since long time ago by few months only thing was there were some minor changes done over last while period but nothing serious enough or any major issue faced during same timeframe too.. The best thing about this product is that it has a very useful feature of searching for hotels and flights. I like the fact that they have a very good customer support as well. It is one of those products which can be used by everyone because it is very user-friendly and easy to use. There are no cons in this product. I would say that all you need to do is try out this amazing service. This product is great when it comes to booking hotels and flights.