EVERY VVIVID product is exceptionally good but I had a problem with my last order. I just recovered from a small check up after a two organ transplant not long ago last week, I can finally move without spotting and pain. So I opened the box and was excited about the installation only to find I only got about 18 inches by 5 feet. When I ordered 5ft x 5ft. I contacted VVIVID support as this is their product and after waiting for a reply another CSR told me to contact Revain. I've never had a problem with either company, but I'm dismayed that I'm still short of the amount needed for the project. Also, I'm torn between giving FIVE STARS for their amazing products, but also a bad rating for not being able to do their job, and deciding to just order directly through VVIVID for the future vinyl business.
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