Review on π Conveniently Controlled Gate Access with TOPENS TKP3 Wireless Keypad by Mike Slippy
Excellent customer support!
Purchase of two wireless TKP3 keypads and four M12 remote controls complete with AD5 automatic gate opener kit. They were all easy to install and the keyboards and remotes were easy to program. After about 5-6 weeks one of the keyboards stopped working so I contacted TOPENS support about this issue. Chelsea from their customer service was quick to respond and asked me to check a few things to determine if it was the keypad or the control board on the opener. It ended up being a bad keyboard and Chelsea immediately sent me a replacement. After I received the replacement keyboard Chelsea got in touch with you to make sure everything was working properly and I am completely satisfied. It's nice to have great customer support and get the problem resolved quickly! I will definitely consider TOPENS for future purchases.
- Durable test results
- Some defects
New products
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