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Germany, Berlin
1 Level
711 Review
28 Karma

Review on NVTED by Mark Williams

Revainrating 3 out of 5

Pet Owners' Negative Shopping Experience with NVTED

I just made the decision to check out NVTED, an online retailer that focuses on selling pet supplies, cat toys, and other pet-related things. My interaction with the business, however, was negative. The ordering procedure was not as simple as I had imagined, to start. I ran into a few technical problems when placing my order, which delayed my products' arrival. I was dismayed to learn that some of the things were of low quality when my purchase did eventually arrive. For instance, my cat toys were not as sturdy as I had planned and shattered easily. Additionally, several of the pet supplies were not as described, and I had to return a few things since the product descriptions were inaccurate. Overall, I did not have a good experience with NVTED. I thought the things themselves were of poor quality and that the customer service was deficient. If other pet owners wanted high-quality products and a simple buying experience, I wouldn't suggest this online retailer to them.

Pros
  • The ordering process is simple and uncomplicated.
Cons
  • Difficulties placing an order due to technical difficulties.