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1 Level
794 Review
75 Karma

Review on AccuStore Task Management by Julian Banks

Revainrating 5 out of 5

Great Customer Service Software and Platform

I like how it's user friendly for both my customers as well myself! It has made our jobs so much easier when we are out at stores or events doing customer service work!! There isn't anything i dislike about this software but if there was something specific then maybe they could add more features? Just keep using what you have now because its working great already.

img 1 attached to AccuStore Task Management review by Julian Banks

We've been able solve problems/ issues right away instead waiting days (sometimes weeks) before submitting them via emailing into another program which takes forever sometimes haha.

Pros
  • Customer Service Dashboard that helps track all tickets, resolutions etc..Customer can logon to dashboard from anywhere in world.Easy navigation menu bar across top screen with links such task manager & case management section easy find function.
  • Easy access by mobile devices including Apple iPad
  • Greatly organized information available without searching too long hours
Cons
  • Some difficulties