Review on Bilstein 24 196499 Height Adjustable Absorber by Jerry Forehand

So it's hard. I've had them for 3 years now and my wife recently noticed an odd tire wear pattern. I looked, and a rack was broken and flowed. Contacted bilstein and they were rude, unhelpful and genuinely unwilling to guarantee their "lifetime shocks" by saying "they will not guarantee their products will sell on Amazon". So that made things difficult. I finally got Amazon to buy two new ones, but after that I won't be buying any more Bilstein products. From now on I will fox for all my shock needs. I've been doing this for 17 years and I work at a specialty store in Albuquerque, New Mexico. My boss agrees that we no longer do business with bilstein. They need pictures uploaded to their website, fill out the form on the website, submit the product, then they examine and decide if you can get a new one. Not good enough for me and a HUGE waste of time for me and our company.