The team at Focus has been very responsive, helpful, and professional. They've been able to help us with several different projects and have always gone above and beyond what we would expect from a vendor. I can't think of anything that I dislike about them. If you're looking for an analytics partner who is willing to go the extra mile to understand your business needs and provide solutions, look no further! They've helped us with many different projects over the years and they continue to be a great partner. We use their products to measure customer engagement and retention. We also use their tools to measure website conversions. They've helped us improve these metrics across multiple channels.