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Focus Optimal Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing Services, Marketing Analytics

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Description of Focus Optimal

Focus Optimal provides customized analytic services to our clients in three vertical orientations. We offer a free project trial to demonstrate our value and commitment to our clients.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Professional team who care first in order succeed

I am working with focus optimal for over 3 years now, they are knowledgeable, passionate about their work and very professional. They make sure that every client is satisfied, I can't think of anything bad about them as it's been great experience so far - if you really want to improve your organization then contact them! we solved challenges related to data quality/accuracy, process improvement by developing an end-to-end workflow framework. The software is very user friendly, everything you…

Pros
  • The customer service is great and they are very knowledgeable
Cons
  • I wish there was a feature for multiple view of an account (i.e., both top level & sub accounts)

Revainrating 4 out of 5

Always goes out-of -their way in support

The team at Focus has been very responsive, helpful, and professional. They've been able to help us with several different projects and have always gone above and beyond what we would expect from a vendor. I can't think of anything that I dislike about them. If you're looking for an analytics partner who is willing to go the extra mile to understand your business needs and provide solutions, look no further! They've helped us with many different projects over the years and they continue to be a

Pros
  • Focus has always been willing to go above and beyond to help us with projects, and provide solutions for the business
Cons
  • They've always been great to partner with

Revainrating 4 out of 5

Expertise Across Many Disciplines...

They are experts at what they do, I have been able find them for almost any need that arises during my business day-to-day activities as an executive search consultant! The only thing about FOCUS is their pricing structure - it's not very competitive with other vendors out there who provide similar products/services (and sometimes better). So if you're looking primarily just one vendor then go ahead but know your needs will probably be met by several competitors too so look around first before…

Pros
  • Their expertise, and the access they have into the organizations I need
Cons
  • They're not the only firm who provide these, so there are others out there who are better