Everyone should make sure to perform a thorough inspection of the vacuum cleaner as soon as they receive it from this seller! I just don't see how he managed to get a "excellent" rating when you and I have such opposing views towards him! We gave this vacuum cleaner to my mother-in-law as a gift for our anniversary, but we didn't even bother to open it when it arrived (although we should have, don't make the same mistake we did!). An anniversary has arrived, a gift has been given, the mother-in-law opens the box, and darn it, he is not equipped with the wet cleaning function. I take full responsibility for it because I choose not to monitor it. I call the company's technical support line and explain the problem, which is that I ordered the vacuum cleaner without the wet cleaning feature by accident. I ask whether it is possible to return the vacuum cleaner and get a different model because we did not use it. It has been explained to me that this is a possibility. We will be pleased to handle the return for you by processing it via your personal account and taking it to the post office. The vacuum cleaner was returned to the store within a week, and then within a few days, the seller examined our application and declined it since the vacuum cleaner had a scratch on it. It seems as though we messed up the presentation. Since I am a trustworthy individual, please forgive me if I have ruined the presentation of the vacuum cleaner. If it were up to me, I'd keep my mouth shut and take the blame. Once more, I called technical support, but this time I decided to take the seller's side. I have a question: and how exactly can we get our pathetic vacuum cleaner? Answer: get in touch with the vendor. I contacted the seller and asked them to provide more information regarding the cost of shipping to our city. When taking into account all of the aggravation that this purchase and the failed surprise for the anniversary caused, 700 is not a lot, but it is also not a little amount. The vendor then inquires, "Send? " What are the other possibilities, you damn fool! In point of fact, the money was paid, and you have no intention of giving it back. They hand me this vacuum cleaner, and after opening it up, I start examining it in greater detail. Yes, there is a very small scratch on the cover, however it gives the impression that I did it on purpose because it is hardly noticeable. Upset a lot! However, after purchase, it is necessary to make adjustments. We are attempting to set it up, but the phone is unable to locate the vacuum cleaner in the application. When we switch the region, the language on the 2022 is reset, and we are unable to restore it. This contributes to an even greater sense of bitterness and irritation. In conclusion, I cannot speak highly enough of this vendor! When shopping, I strongly advise everyone to use caution. I wish everyone goodness and serenity.
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