The ease of use is what I like best about this software! It's very user friendly for anyone who has never worked with it before or even someone that isn't super computer savvy but still needs something simple they can handle themselves without having their teeth pulled out by IT guys every time there are updates!! There really hasn’t been anything wrong as far as functionality goes which makes me happy since we have so many different clients using various types/versions (some old school manual charts) - everything from basic dental records through full blown electronic ones.