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Review on SeQure Internal Employee Helpdesk Software by Jairo Cunha

Revainrating 5 out of 5

Easy User Friendly Internal Employee Help Desk

SeQure is easy to use and navigate. It's intuitive and makes it simple for our employees to log into their internal employee help desk. We love that we have quick access to information about our employees and their tickets. At this time, there are no downsides to using Sequre as an internal employee help desk. I would recommend Sequre to any business looking for a user friendly internal help desk. Our organization has been able to resolve many issues with employees via the internal help desk. The ability to quickly view and respond to the issue is what has allowed us to solve most of the problems.

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Pros
  • Ease in navigating through all ticket data/history very helpful tool! Ability track customer complaints / compliments excellent tracking system; Customer support available when needed by phone or email (quick response from service representative)Quick responses back within hours after submitting feedback requestAbbreviated resolution timesFastest resolutions possibleExcellent Support
Cons
  • There are troubles