Review on Acer Predator Z35P Bmiphz - 🖥️ 3440x1440, 100Hz, Curved Monitor with HD Display by Shane Saric

My monitor had problems displaying the HDMI image when it was delivered. Eventually I can get it working after 15 minutes of plugging and unplugging the cable, turning the monitor on and off, but as you can imagine this gets annoying quickly and becomes a huge waste of time. The problem isn't computers or HDMI cables - I've tried several of them. So I contacted Acer support. Support was clueless and couldn't get me to select the Auto Source option, which this monitor doesn't even have, before instructing me to send it to Acer for repair as defective hardware. Which brings me to today: I am absolutely disgusted with the way Acer handles warranty claims for defective products. When it comes to a laptop, it can make sense to get a customer to negotiate a return. Totally inadequate when it comes to a 34-inch ultra-wide monitor that won't detach from its stand. I don't have a box that could fit under it. I guess I'm embarrassed that I threw away the box it came in, but as Acer recommends in their repair shipping instructions not to send it in the original packaging, because they wouldn't send it back in that box the one issue...whether someone wants to keep their original packaging or not. but even with FedEx for shipping and packing, I don't have any boxes to store this (and I pay shipping and packing out of my own pocket of course)! back and forth from a FedEx location that couldn't bag that ridiculous monitor, with the added heartburn of trying to safely get the monitor back and forth in the back of a damn sedan. precisely designed for transport. About the same time I wasted getting temporary monitors from my employer to keep working while Acer fixes my monitor and I will spend more time setting up those monitors. Now I spend more time going to Home Depot and buying a box and packaging materials sure to withstand shipping, only to have to return to FedEx to actually get it. This is a colossal pain and shouldn't be the customer's problem. I shouldn't be spending more time and money fixing a defective Acer product. My plans for tonight were to do my damn job and not run around shipping a piece of junk at an inflated price of $900. If Acer Support is reading this, hey buddies, you have two warranty and return options to avoid wasting your customers' time and money on defective products (and (i) avoid harsh reviews and (ii) earn repeat orders ): 1. They send you a custom-made return box for a huge, bulky curved monitor.2. You send a replacement item, your customer returns the defective item in the box with the replacement item, and you take care of the defective item and cover the resale loss of the refurbished item. For potential buyers, this monitor isn't worth the risk of having to deal with Acer's terrible support and warranty policies. Buy something similar from a manufacturer that cares about the customer experience. And learn from my mistake and keep the original packaging if possible (because of course everyone has space to store a legion of boxes for every electronics purchased).