It's very user friendly and makes it so much easier to find available vets nearby for our dog who is blind. I wish they could do something about how quickly you can see when your account gets blocked or suspended, but that hasn't happened yet thankfully! You need to be willing to pay sometimes more than what other vet clinics are charging in order to get good service from them though - we've had issues where there have been long wait times before seeing anyone at all after being put through their queue system multiple time (and then still waiting even longer). We're looking into alternatives since this has not worked out well for us as of now because of price differences. The ability to book appointments easily without having to go outside just made life simpler overall with finding reliable veterinary help near home whenever needed.
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