Header banner
Revain logoHome Page
petotum logo

Petotum Review

4

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Vertical Industry, Petcare

View on AmazonView on ЯM

Description of Petotum

Petotum connects pet parent & pet care services by providing an online booking platform with easy pet care management software.

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great Customer Service & Easy To Use

I love the ease of use and the customer service. The customer service is top notch and they are always willing to help. I have not found anything I dislike about the program. It is easy to use and the customer service is amazing. I would highly recommend this program to anyone looking for an easy to use and great customer service program. I have been able to schedule my appointments and pay my bills online. I have been able to book appointments with my vet and pay my bills online. I have been…

Pros
  • Easy
  • Great Customer Service support
  • Reliable software in general, even when it comes down time.
  • Ease at which you can navigate through all areas within your account once logged into petomium site/accounts; very user friendly!
Cons
  • Not many options available as faras other payment methods go.
  • No optionfor credit card processing

Revainrating 5 out of 5

Very easy way/system if booking an appointment

It's very user friendly and makes it so much easier to find available vets nearby for our dog who is blind. I wish they could do something about how quickly you can see when your account gets blocked or suspended, but that hasn't happened yet thankfully! You need to be willing to pay sometimes more than what other vet clinics are charging in order to get good service from them though - we've had issues where there have been long wait times before seeing anyone at all after being put through…

Pros
  • Easy way using website portal/mobile app booking services via smartphone which was nice instead trying calling ahead directly over phone line during hours convenient best fit schedule availability within local area around me rather needing emergency appointment right away due too unavailability elsewhere close by otherwise
Cons
  • Nothing here

Revainrating 5 out of 5

Great tool when needing reliable sitters

The features of Petotum are super helpful for our pet sitting needs. Customer service has always been really helpful in answering any questions we may have about it. Nothing I’ve had an issue with so far! This is a great service to use- no hassle needed- they provide the tools needed so that anyone who wants or needs professional pet sitting service can do so easily. They allow us to be able to book out dogs and cats during their vacation time. It helps me with managing both of my family's pets

Pros
  • Easy way when booking services easy customer support via phone as long term customers.
  • Has plenty choices available without restrictions,
  • Ease
Cons
  • Will fit

Revainrating 4 out of 5

Great App Overall with Room For Improvement

I love that it helps me keep track of my appointments, vet visits etc! It's very user friendly for those who are new to using technology like myself (I'm fairly tech savvy but still have difficulty figuring things out). The only downside is how there isn't any way you can see your upcoming calendar or schedule without having logged in at least once after purchasing their service - which means if we're not already signed up then they won’t let us use them until our first appointment comes…

Pros
  • organized within one app instead of having to keep track of multiple apps
Cons
  • It's a very helpful tool when traveling/out of town but