It gives me all of my team’s information in one place - I can see what their clients are saying about us! We used it once before for an event we were hosting but never saw any results so this time around was really great because our engagement has increased since then!! Everyone loves being able to get updates directly through WhatsApp instead if having them come into events or emails which is more passive communication (also makes scheduling easier). The only thing that could be improved would have been some sort of integration with Zoom where people who wanted/needed remote access had immediate ability without signing up separately first like they do now.