I like that it's set up so you can use all of their templates to create forms quickly when starting out with new people! It is great having access from any computer (even mobile!) which makes working remotely much easier than before. The only thing about this software is how confusingly similar everything looks - there are many different sections/pages within each "form." Sometimes getting through them was very time consuming. So if you're trying something online but want more control over what kind of interface you'd prefer then start looking at other options because you might have better luck finding one without as many pages and screens. We've been able find ways to get things done faster and communicate quicker amongst team members who were previously scattered across multiple offices by using Ministry Pal instead of emailing documents back and forth several times per week. It also allows us to keep track of everyone.