It is easy to use, it has all the features I need for my job as well as being very secure. The support is good too! They are always willing to help out with any questions or problems we have. Sometimes it's hard to find exactly what I'm looking for but after contacting them they usually respond quickly and solve my problem within minutes of me asking about their software. Try this software if you're worried about security like myself. There are so many benefits to using Dualmon remote access. It keeps our office open around the clock which helps us better manage our business while taking care of our employees at home. We also now can work remotely when necessary instead of having to go into the office every day.