Review on 🌶️ Olde Thompson 5.5-inch Sunset Fiesta Colored Pepper Grinder and Salt Shaker Duo by Drew Diaz

This chic set arrived a few days ago. Those bright little punctuation marks on our desk make me smile every time I look at them. Not only that, they work - better than my old (and more expensive) Peugeot set. Excellent customer service from the manufacturer! After my first burst of joy, I noticed a very thin line on the salt shaker, so I called Old Thompson to see if someone could mail me a new cap. Lois' customer service rep was friendly and very accommodating and offered to ship me a brand new set for free. I did mention in passing that my wife also liked the Del Norte clear acrylic set we got a few years ago. but because we turned the pepper mill so badly (back and forth, not clockwise as recommended for the Sunset Fiestas), it stopped working. Partly because Lois encouraged me to buy a new Del Norte set, and partly because of gratitude for her more than ethical response to my sunset request, I decided to order a new Del Norte set from her (without looking elsewhere for a better one to search). . price, as I usually do). I thought the decrease in efficiency was due to the pepper mill's age and my clueless grinding habits, and was willing to pay $20 (plus shipping) for a new set, but Lois said the Olde Thompson staff was looking around care about their customers and uphold the company's Lifetime Guarantee. , so she also sent me - for free - a new Del Norte kit to replace what I thought was less effective due to user error. I'll tell Old Thompson to honor your guarantees! (I bought the set a long time ago and didn't even know we had that guarantee.) Old Thompson's response to a minor complaint went well beyond my request and even beyond my normal expectation of fair treatment. So cheers to Lois! Now my new mantra is "buy from Olde Thompson, buy from Olde Thompson"! And I bet if you like whimsical pops of color, you'll love the Sunset Fiesta Salt and Pepper Set.