The most useful feature is that it allows me to add pictures of my products to the system so I can easily find what I need without having to sort through piles of papers or physical inventory lists, which makes life easier. It has helped me keep track of all of our orders from beginning to end, including picking them up at warehouse distribution center, shipping them out, etc. This also means fewer errors in tracking shipments (e.g., not realizing an item was shipped until after the order was completed). There are few tools available that allow you to manage your entire inventory process right within the program itself. It's helpful to be able to see trends and data for each location we operate within this software as well as across the organization. Also, there really isn't anything "negative" about using this tool. However if you're looking for something specifically designed for managing retail items, then.