I really like how easy this software is for new users of any level! It can be used online or offline, meaning you do not need an internet connection while in use (great feature). We have been able connect our existing pool accounts with just one login screen which was great toooootly useful!! All pools are easily viewed together by management as well from their own web browser without having multiple account accesses (which would make everything confusing!). The best thing about this software is that they can customize their database according to need of user. Also, the support team helps you out when there are any issues with the program like crashing or not working properly. I would say nothing but good things as far as the benefits provided by this software goes. We have been able to make our membership management system more efficient & organized in just few days without spending much money.