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Firefly Reservations Review

4

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Very good

Revainrating 4 out of 5  
Rating 
4.2
Vertical Industry, Parks and Recreation

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Description of Firefly Reservations

Firefly Reservations is an easy to use reservation management web application for campgrounds and RV parks. Quickly start accepting online reservations, manage those reservations, send automated emails to keep your guests informed, and automate payments with recurring and scheduled payments. The guest portal allows guests to view and manage their reservation, make payments, update their payment method, and view payment history. The Kiosk allows guests to check in, make a reservation, or pay for a past stay from a unmanned kiosk in you office. It only takes a few minutes to get started with the risk free 30 day trial, no credit card needed to sign up!

Reviews

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Type of review

Revainrating 4 out of 5

Great customer services & quick response

I have found that Firefly has given me all of what we need at one place! This service was very beneficial because it not only let us get our bookings done but also helped when something came up like cancellation/change requests etc.. Also they are more than willing if there's anything wrong regarding any booking made through them so no worries about losing customers!! Nothing as such just sometimes its takes sometime before things go out live (like change request)but once everything gets…

Pros
  • Firefly has so many helpful features that it does not only help to manage and organize campgrounds or RV parks but also help with the booking and organization of the campgrounds or RV parks as well
Cons
  • There are no features that i dislike about Firefly

Revainrating 4 out of 5

Fantastic Experience - Great Products

The ease in which users can create check ins and bookings easily is great and the customer service department is fantastic. The only thing I did not like is the price hike for all the new features. I'd love to have a little more control over the layout of the guest portal and the checkout process. Firefly has allowed me to increase my capacity to take in more campers. Now the only problem is when I get my own home internet I will have to wait to turn it on while guests check in. I like that it

Pros
  • I think its easy
  • Good support with helpful staff
  • Has most important info about each site, including map location.
  • Easy access from any device or computer anywhere there may even an iphone app too!!!
Cons
  • Sometimes takes really long loading

Revainrating 4 out of 5

Love how quick its setup, helpful staff at Firefly & ease

I love that it's user friendly and makes it very easy for me to take care of my clients needs. It's also great that there are many different options to choose from and it has all the bells and whistles. There isn't much to dislike about this software. If you're looking for a simple way to run your business then this is a great option. You can easily track every aspect of your business and there is nothing that I dislike about this software. I like that it has all of my favorite features within…

Pros
  • The variety
  • Easy accessability
  • Great support staff with excellent response times.
  • Very professional, knowledgeable people who know their stuff but still down to earth enough not feel intimidated or lost if they get stuck in an issue at work :)
Cons
  • Can only do certain tasks without going through admin panel.
  • Too limited amount choices available sometimes would prefer more selections

Revainrating 5 out of 5

Firefly Reservations - Great platform for event managers

I really love using Firefly as it helps me take of all my bookings so that i can have more time doing other things when at work! Their customer service team are super friendly and helpful too which makes booking even easier especially since they also give discounts if booked through them as well. Nothing yet but no reason why not to continue to recommend this product because its helping us save money every month by taking off our hands managing each one separately rather than having a separate

Pros
  • Easy way for employees,managers or owners in any industry (restaurants & bars)to make appointments with clients / customers online.Also easy ways t o create loyalty programs where points will be given out depending upon how much you frequent certain business locations
Cons
  • There are nuances