Review on ARRIS Surfboard S33 Multi Gigabit Ethernet by Brandon Reynolds

I would like to start by saying that I am an IT professional and work in the industry. for 24 years. I have a family of 6 and they are all studying remotely in this COVID world and I have been working from home for most of the last 8 years so home internet is my livelihood. I also have a gamer in the family who tests bandwidth and connectivity for me. We moved (to the city) in November 2020, so I've been using the Netgear C7100V for 5 months. Of course, it had its own WiFi router (2-in-1) and was cheaper AND an older model than the Arris S33. Over the last 45 days while running my old Netgear, my connection to Xfinity would drop intermittently. It turns out that the Netgear C7100V was recently removed from the compatibility list. I figured I'd be better off buying a new modem that was on the list before I called Comcast and complained because the first thing they would tell me is to buy another modem before they support my problem. an Arris S33 surfboard and I loved it so I decided to give it a try. And since my old Netgear was a modem/router combo, I had to buy routers as well, so for context I have to report that I also upgraded to an Eero 6 Pro Tri-Band Wi-Fi6 mesh router system. BUT I can safely say that I never got close to the 1 Gb/s speeds I paid for with the Netgear C7100V. 600 Mbit/s max, that's the bandwidth limit of the device I've lived and worked with, because anyway no one ever got 600 Mbit/s BEFORE the WiFi modem, so the internet access bottleneck was and is earlier, and still is , and will probably always be with wifi, but I digress. But with this Arris S33 Surfboard modem, I get 900+ Mbps of my 1 Gbps service all day, every day. And so far there have been no service outages since installing Arris (fingers crossed it's only been 3 days). But even if I do, this review is still relevant because if I keep encountering crashes even after a new modem and router, I'm pretty sure it was the service provider at the time. It's smaller, easy to use, quick and easy to set up, and if you have the Xfinity app on your phone, you don't even have to call Comcast. You don't have to be an IT professional either. It took about 20 minutes to set up using the quick start guide that came with it, and it's been "set and forget" ever since (again, until now). I will come back and revise this review if anything changes but I have no complaints.