My internet kept growing so I finally gave in and bought a modem to save $10 a month on Optimum in rent. It's smaller than a modem that offers the Optimum, but it works as it's supposed to and is easy to set up. You can set up the device yourself or you can call the support team and they will do it for you. I didn't need 5 minutes. I would advise you to connect the modem with cables and then call.
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