The ease of setting up appointments, it's easy to add notes, reminders are great and the customer service is outstanding - always helpful! Sometimes when you have multiple meetings or events scheduled at once, sometimes it can be confusing how to view them all in one area. I think this should be improved upon. If you're looking for a well-rounded scheduling option, VoxiPlan will help you get there! We use it to schedule employees' time off as well as our own personal time off which helps us stay organized.