Review on 📺 Apex RBDT502 Durable Converter Box: Long-lasting Solution (Discontinued by Manufacturer) by John Ghattamaraju

See correspondence below. Kendall From: KCPI Support <cs@kcpi.us> To: Kendall Sent: Tuesday May 21, 2013 10:51 AM Subject: Re: Fw: Digital TV Converter Dear Kendall! Thank you for contacting KCPI regarding your APEX converter. The DT502 box has not been in production for over a year, nor has it ever been licensed for sale by DiscountsJungle. Unfortunately, since DiscountsJungle is not an authorized dealer, the converter is out of warranty. We apologize. However, we can offer to replace your APEX box with one of our converter boxes, the KCPI converter box. If interested, please mail the defective APEX box along with a $35 check or money order to KCPI 13975 Central Ave. Unit A Chino, CA 91710. If you have any questions, you can contact us at 888.-777-0450. Thank you, customer service. On Monday May 20th, 2013 at 19:37 Kendall wrote: See comments below. The digital TV converter box does not work. I want a replacement or refund. I need an RMA to return the item. Sincerely, Kendall ----- Message forwarded ----- From"cs@tmaxdigital.com" <cs@tmaxdigital.com> To: Kendall Sent: Monday 20 May 2013 11:00 11pm Subject: RE: Digital TV Converter Box Dear Kendall! We have received your email regarding your Apex Digital product. Unfortunately TMAX Digital did not manufacture your device as we only started manufacturing products called Apex Digital in July 2011. If we had the resources, we would support your device. Your email indicates that your product was manufactured by another company, KCPI. Before we started making products under the Apex Digital brand, KCPI was licensed to do the same. Because KCPI has discontinued products under the Apex Digital name and launched a new line of products, they remain responsible for maintaining your device. You have to contact them if you need help. Below is their contact information so you can avail the service. C/S Phone Support - (888)777-0450 C/S Email Support - cs@kcpi.us Warranty/Customer Support TMAX DIGITAL INC 4401 Eucalyptus Ave Suite #120 Chino, CA. 91710 Tel: (877) 833-1888 Fax: (909) 606-4674 www.tmaxdigital.com -------- Original Message -------- Subject: Digital TV Converter Box From: Kendall Date : Sunday, May 19, 2013 1:42 PM To"cs@tmaxdigital.com" <cs@tmaxdigital.com> Purchased a digital set-top box through Revain.com. Details are below. I need an RMA/RMR number to return the product. It never worked. The window shows the initial screen, but nothing happens when you press the buttons on the controller. I want to return the block. If you can return a function block, great. Otherwise I would like a refund. Many Thanks. Total order value: $39.98. Get a Revain.com Rewards Visa Card and get an instant $30 Revain.com gift card. Order Summary: Shipping Details: DiscountsJungle Order #: XXXXXXXXXX Shipping Method: Standard Item: $29.99 Shipping & Handling: $9.99 ------ Total Before Tax: $39.98 Estimated Tax to Collect:* $0.00 -- ---- Total Order Value: $39.98 Estimated Shipping Cost: March 13, 2013 - March 18, 2013 1 "APEX DT502 TV A/D Converter" Electronics; $29.99 In Stock Seller: DiscountsJungle Regards Kendall -- Customer Service