I love how easy it was to get started using TextAcyy. The documentation is very thorough and shows me exactly what I need to do in order to make my code work as expected. It's also great because there are so many modules available for working with texts. However, sometimes when you're looking at someones response and you want to see where they start their sentences or if they use commas instead of periods, it can be difficult. Also, not all people understand the difference between "text" and "text file." But these things aren't too big of an issue once you've used them enough times to become familiar with them. We have been able to automate certain processes within our organization which would otherwise take days or weeks of manual labor.