We have been using this software for about 4 years now at our hospital in India - it has served us well so far with no major issues to report! It's easy enough that even junior staff can use without any training or support required from technical personnel (which we don't really need anyway). The interface could be improved by making some of its features more user friendly like adding filters etc but overall good product if you are looking out there as they do offer great value compared other products available around their price range.- Easy setup- Simple Interface/Easy navigation through screens- Good customer service team who help me when i had queries regarding my account.