They are always helpful, very knowledgeable about technology in general which helps tremendously with our needs as well! Nothing that I can think of at this time but they have been great to work for so far!! Would highly recommend them over any other options out there.
We use their support team daily when we need help or assistance from solving issues/problems regarding hardware / software applications etc.. Highly recommended. ! None really just get an account set up because if you don't ask questions then it's hard not knowing what is needed until after hours (when most people aren’t around).