The best part about this product is that it's super easy to use, once you set up your account with them (which takes only like 5 minutes) everything just works! I've used other programs in my past but nothing has been as simple or straightforward for creating professional email signatures/emails than smart bytes' templates platform - which makes sending out emails very quick & effortless!! And they have an amazing support team too :) It would be great if their pricing were more transparent so i could save some money by using all of those features without having access right away haha However overall its still really good considering how low priced these are compared what most paid products cost :). Using SMARTBYTES we can easily create personalized content specific emaisls such us welcome messages etc.. We also utilize smarbyteys contact manager feature where users will receive automated responses from our system when contacting customers directly via phone calls / chat sessions.