The ability to add notes in real time so that my staff can see why I have made decisions quickly with them out there at work! It would be nice if they had some sort of scheduling feature for appointments but it does what you need when needed which makes up for this minor issue very well!! No issues as far as we know right now.
We use one view primarily during times our nurses are off-site or unavailable due their shift changes/rotations etc.. This allows us to communicate important information from other providers (like Dr.'s) about patients without having someone else pull paper documentation back into patient charts - saving precious minutes each day spent doing paperwork & reducing errors by ensuring all necessary info gets communicated between parties involved within an appropriate amount of time before hand. !