To begin, the products that were sent to me were not of very high quality. They did not live up to the expectations set forth on the website, and a few of them even arrived broken. When I called their customer service department to request a return, I was met with staff members who were unresponsive, unhelpful, and seemed disinterested in my problem. The procedure that they used to return items was a complete and utter nightmare. It was very difficult to get in touch with their customer service team, and when I finally did, the representatives I spoke to were unhelpful, and it was abundantly obvious that they did not care about the level of satisfaction I experienced as a paying customer. My overall purchasing experience with Idefair left me feeling frustrated and unsatisfied due to the low quality of the products they sell and the unsatisfactory customer service that they provide. Their products did not assist me in any way, and as a result, I would not recommend this business to anyone who is looking for excellent customer service and high-quality products.