The platform is very intuitive and easy-to-use for both end users and our Account Executives. We are able to track ROI via our call tracking tool, which is very useful and makes it easy to see what calls went well/bad. It's easy to get started up and running. There is not much I don't like about ReachDesk. The support team is always willing to help us when we have questions or need assistance. If you're looking to drive sales and get better ROI from outbound campaigns, reach desk is great! They can handle all your creative needs, as well as manage the entire campaign. We're able to target specific markets and demographics without using data sources that would be costly to acquire.