I like how easy it is to use. It's also extremely user friendly, which makes my job easier! Nothing so far. For something there is always something to be said about it. There are some issues with the platform though. A few days ago a client was having trouble signing in and I had to do most of the work for them. That's not what we want from our software, but I'm assuming it's just something they need to work out. As a business owner you can't afford a down time, so this is a great piece of software. This allows us to keep track of everything. We're able to see who signed up for any event or promotion and make sure everyone received their materials. If there are any problems we can quickly identify them and fix them before too long.